Privacy Policy

Effective/Updated Date: 1/1/2025

Harvest Counseling and Wellness ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. It also includes specific information about protecting children's privacy and rights for California residents.

1. Information We Collect

1.1 Personal Information:

We collect personal information you voluntarily provide, including but not limited to:

Name
Contact details (phone number, email address, mailing address)
Payment information
Any information shared during scheduling or inquiries

1.2 Protected Health Information (PHI):

As a counseling and wellness provider, we may collect health-related information necessary to provide our services. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

1.3 Automatic Information:

When you visit our website, we may automatically collect certain data, including:

IP address
Browser type
Device type
Cookies and usage data

1.4 Children's Information:

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected personal information from a child under 18, we will delete it promptly. Parents or guardians who believe that their child has provided us with personal information should contact us immediately.

2. How We Use Your Information

We use your information to:

Schedule appointments and manage billing
Provide personalized counseling and wellness services
Comply with legal and regulatory requirements (e.g., HIPAA)
Improve our website and services
Respond to inquiries or feedback

We will NOT contact you via SMS Text messaging for general inquiries when you provide your telephone number through our website.

3. Disclosure of Your Information

We do not sell or share your information with third parties except as necessary for:

Compliance with legal obligations
Authorized third-party service providers (e.g., payment processors, IT support)
Emergency situations where disclosure is necessary to prevent harm

4. Your Rights

Under HIPAA and applicable state laws, you have rights regarding your information:

Access: Request a copy of your records
Correction: Request corrections to your information
Restriction: Request limited use or disclosure of your information
Confidential Communication: Request communication through specific channels

To exercise these rights, please contact us at info@harvestcounselingandwellness.com.

5. Data Security

We implement administrative, physical, and technical safeguards to protect your information, including:

Data encryption
Secure storage
Regular security audits
Access controls

Despite our best efforts, no method of transmission over the internet is 100% secure. Please notify us immediately if you suspect any breach of your information.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies collect information about your interactions with our website. You can manage or disable cookies through your browser settings; however, this may impact website functionality.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will delete it promptly. Parents or guardians who believe their child has provided personal information should contact us immediately so we can take appropriate action.

9. Users in California

We don’t share your personal information with third parties. Under California’s Civil Code Section 1798.83, users of the site who are California residents can request and obtain from us a list of what personal information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. We currently do not share any personal info with third parties for marketing purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Harvest Counseling and Wellness
Address: 142 Old Town Blvd N #200, Argyle, TX 76226
Phone: 940-294-7061
Email: info@harvestcounselingandwellness.com